Checked 5 November 2026 against the official help page
Quick answer
Paid on Crunchyroll.com by card or PayPal? Go to your profile icon > Settings > Membership Info > Cancel Subscription. Signed up in the app, or through Amazon, PlayStation, Roku or YouTube? Cancel there instead.
Steps
Paid on Crunchyroll.com (card or PayPal)
In a web browser, log in at crunchyroll.com and select your profile.
Click your profile picture (top right), then Settings.
Go to Membership Info and select Cancel Subscription.
Click No thanks, Finish Cancellation.
Share feedback and click Submit and exit, or click Skip and exit.
Signed up in the Crunchyroll app (iPhone or Android)
In the Crunchyroll app, tap your profile (bottom right), then Membership.
Tap Manage, swipe to your current tier and tap Cancel Subscription.
Scroll down and tap Continue with Cancellation.
Tap Crunchyroll to open the subscription in your Apple or Google account, then tap Cancel subscription.
Signed up through Amazon, PlayStation, Roku or YouTube
Open Membership Info in your Crunchyroll account settings and follow the link to the platform you signed up with.
Log in there and cancel. Amazon: amazon.com/gp/video/settings/channels. Roku: my.roku.com. YouTube Primetime Channels: your YouTube purchases.
Billed by Apple or Google?
If you subscribed inside an iPhone or Android app, the app store bills you and you cancel there.
Billed by Apple (iPhone or iPad)
Open Settings and tap your name.
Tap Subscriptions, then the subscription.
Tap Cancel Subscription.
Billed by Google Play (Android)
Open play.google.com/store/account/subscriptions on your phone.
Select the subscription.
Tap Cancel subscription and follow the steps.
When it ends
You keep your Premium perks until the end of your current billing period.
Good to know
Deleting the app, logging out or removing your payment method does not cancel. Charges continue until you cancel where you signed up.
Signed up through a separate service such as Amazon Prime Video or The Roku Channel? You won’t see your subscription on Crunchyroll at all. Check your account with that service.
No Cancel option? You may be logged in to a different Crunchyroll account, your plan may be billed by Apple or Google, or a payment may still be processing (wait 24 hours). Gift-card memberships with no payment method end on their own.
Crunchyroll Support cannot cancel memberships billed by a partner service.