How to cancel The Gym Group in the UK
Quick answerCancel in the my membership section of The Gym Group app or website at least 4 working days before your next collection date.
Steps
App or website
- Open the app, or log in to the member’s area on the website.
- Go to my membership and follow the cancellation steps.
When it ends
Make the change at least 4 working days before your next collection date to avoid that month’s fee.
Good to know
- Pay by recurring card payment rather than Direct Debit? The team has to cancel it for you on Live Chat.
Checked on 3 November 2026 against The Gym Group’s official help page: support.thegymgroup.com.