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How to cancel Xbox Game Pass in Canada

Quick answer

Sign in to your Microsoft account Subscriptions page, select Manage next to the subscription, then Cancel subscription. You can also do it on your Xbox under Settings > Account > Subscriptions.

Steps

On the website

  1. Go to account.microsoft.com/services and sign in with the Microsoft account you bought the subscription with.
  2. Find your subscription and select Manage.
  3. Select Cancel subscription and follow the instructions.
  4. If you’re eligible for a refund, you’ll be offered the option to cancel immediately with a refund.

On your Xbox console

  1. Press the Xbox button to open the guide.
  2. Go to Profile & system > Settings > Account > Subscriptions.
  3. Choose the subscription, select Cancel subscription, and follow the steps.

When it ends

Turning off recurring billing stops future charges. You keep your benefits until the expiry date.

Good to know

Checked on November 4, 2026 against Xbox Game Pass’s official help page: support.xbox.com.

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